CityU’s Usability Testing Lab

Just a few days ago, I went to CityU’s brand new Usability Testing Lab to do usability testing for my assignment. It is located in InnoCentre (Kowloon Tong), on the 5th floor, inside Department of Media and Communication. I searched around InnoCentre for so long since Dr. Andy Chun (Yup, another Andy) forgot to say which room the lab is located…

For the lab, I am a little bit disappointed, since it is actually only a little room. But the Department of Media and Communication is great. There are many other special rooms (or labs) for recording, broadcasting etc. And the technician who guided me through using the equipment is really nice.

The special computer used for usability testing: The special computer used for usability testing.

My site has been tested two times while I also help testing another group’s web site. What we have got were some heatmaps, eye-tracking videos, and some simple software analysis (interesting areas on pages etc.). I think it seems to be too little data for me, but there were no time and people left to do more testing.

Actually what I am interested is booking the lab for testing games… There was already a XBox 360 located in the room and the technician kept asking us to play… It will be good to let me try testing my forthcoming games, but may be I will never have a chance to come back since the lab is not opened for students normally…

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